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How do I order a particular brand of bulb?
We usually stock many brands of the bulbs we sell. If you want to specify a specific brand, tell us on your order…either on the item line, or in special instructions. If we don't have your brand in stock, let us know if you'd rather have another brand immediately, or wait 10 days to two weeks for us to order your specific brand for you.
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How do I return bulbs to Topbulb?
It's easy! Simply fill out the form on the back of your packing slip and return the items with the form telling us whether you want replacement items, a credit, or different items.
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Will you charge my credit card if the bulbs are out of stock?
We never charge your credit card until the day we ship your products to you. If you have a back-order, we will only charge you for the portion of your order that we do ship, and only when we ship it.
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What if I want products I can't find on your Web site?
We want to be your top source for all of your product needs. If you want to buy products you don't see here, tell us! Simply go to the Contact Us link and email your request. We'll do our best to source and stock your items at our usual deeply discounted prices. And, we'll keep you informed of our progress, so you'll know when you can place your orders.
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Can you ship to my P. O. Box? Can you ship internationally?
Yes. We can ship anywhere in the world. When you buy from Topbulb, you can specify many types of shipping instructions using the U. S. Postal Service, United Parcel Service, RPS, or FedEx.
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Can you sell to my company using a blanket, open Purchase Order?
Sure. We sell to many large companies and many government organizations. We can handle any type of billing requirements. Just tell us what you need.
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I am an existing customer with an established Gray Supply credit account. How do I place my order?
We are currently enhancing our system to accomodate on-line ordering for customers who have credit accounts with Gray Supply. If you'd like to place an order on your account, please use the phone checkout option.
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Can you ship to multiple shipping addresses? Can you bill to multiple billing addresses?
Sure. We have designed a sophisticated system, which allows us to have hundreds of shipping addresses and hundreds of billing addresses for each of our customer accounts. If your organization needs a simple solution to their light bulb needs, and simplified order handling ... just use Topbulb!
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What if I'm confused by all of this light bulb technology?
Just call us at 800-Top Bulb (800-867-2852) and talk with one of our friendly customer service technicians. We offer customer service in every flavor from our web page, to fax, to our critically acclaimed, personalized telephone help desk. Please note our business hours for the help desk are Monday through Friday, 7:30am - 5:00pm, Central Time, USA.
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What if I find better prices than Topbulb?
Occasionally, due to our huge purchasing volume, we are offered special purchases from our manufacturers. While we are not always able to update our listed prices for special buys, if you are making a sizable, volume purchase, it never hurts to ask if we have any flexibility in our prices. If we are able to save money, we're always willing to pass those savings along to you.
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Can I place an order now, for shipment in the future?
Yes. Many of our customers like to place orders and tell us the exact date to ship it, even if it is months in the future. Our sophisticated system keeps track of all future ship dates and delivers your products just when you want them. And, we never charge your credit card, or bill your account, until the day we ship your products to you.
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Can I place a standing order for products to be shipped at regular intervals?
Yes. You can place standing orders and specify how long to wait between shipping dates. You can feel free to change your quantities, products, interval between orders, or cancel the standing order, anytime you like. Call, Email or Fax us to place a standing order.
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Can I have a printed catalog, in addition to using the web site?
Sure. We print a comprehensive 48 page directory of specialty bulbs. We would be happy to send you one. Just go to our order form and order a catalog, or email a request to us by clicking on the Contact Us link.
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Need help? We're just a phone call away — 1-866-867-2852.
Topbulb.com is the commercial and residential resource for light bulbs, and exit signs from quality
manufacturers including Philips Lighting, Ushio and General Electric. We stock replacement lighting
and lamps including incandescent bulbs, halogen bulbs, halogen light bulbs, par halogen bulbs, par
halogen lamps, mr16 bulbs, mr11 bulbs, mr16 lamps, mr11 lamps, halogen lamps, fluorescent bulbs,
fluorescent light bulbs, fluorescent lamps, fluorescent tubes, compact fluorescent bulbs, linear
fluorescent bulbs, metal halide bulbs, high intensity discharge bulbs (H.I.D.), full spectrum light
bulbs, ANSI code bulbs, ANSI bulbs, projector bulbs, projection bulbs, medical bulbs, dental bulbs,
surgical bulbs, automotive bulbs, auto bulbs. We offer a lighting cross reference for GE light bulbs,
GE bulbs, Osram Sylvania light bulbs, Osram Sylvania bulbs, Philips light bulbs and Philips bulbs.
Topbullb.com carries light fixtures including exit signs, led exit signs, dual voltage exit signs,
exit sign replacement bulbs, and emergency lighting.
Prices subject to change
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